Bunkai Terms and Conditions


1. Scope, definitions of terms

SevenShift GmbH, Im Mediapark 5 c/o Startplatz, 50670 Cologne, Germany, operates online shops for both goods and services on the following websites:
https://sevenshift.de, https://pretix.eu/sevenshift

The following terms and conditions apply to all orders placed via our online shops between SevenShift GmbH (hereinafter referred to as “we” or “us”) and our customers (hereinafter referred to as “customer” or “you”) in the version valid at the time of the order, unless otherwise expressly agreed.

“Consumer” in the sense of these terms and conditions is any natural person who concludes a legal transaction for purposes, which can predominantly be attributed neither to his commercial nor his self-employed professional activity.

“Business” shall mean a natural or legal person or a partnership with legal capacity which, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity, whereby a partnership with legal capacity is a partnership which is endowed with the ability to acquire rights and enter into liabilities.

2. Electronic Communication

You agree that the contract-related communication can take place in electronic form.

3. Data privacy and protection

Our data privacy and protection policy can be found on the policy page.

General Terms and Conditions for orders from the Online Shop

4. Contract partner, conclusion

The sales contract is concluded with
SevenShift GmbH, Im Mediapark, 50670 Cologne, Germany.
Commercial Register Cologne, HRB 92281

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue.

You can initially place our products in the shopping basket without obligation, and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process.

By clicking on the order button, you place a binding order for the goods or services contained in the shopping basket. The confirmation of the receipt of your order is sent by e-mail immediately after sending the order.

A sale contract is only established when we accept your order with a confirmation or by initiating payment to us. The goods or services will then be dispatched to you as soon as possible. In the case that it is not possible to complete your order, e.g. because the corresponding goods are not in stock, we will waive a declaration of acceptance. In this case a contract is not established and we will inform you about it immediately.

When the contract is established, it will depend on the method of payment chosen – see §6.Payment.

We save the contract text and send you the order data by e-mail. For security reasons, the text of the contract is no longer accessible via the Internet.

5. Terms of delivery

Unless otherwise stated on the product page, shipping costs will be added to the indicated product prices. You can find out more about the shipping costs directly from the offers or on the Payment & Shipping page.

We deliver only, self-collection of the product is unfortunately not possible. The costs for a return of the goods are at your expense.

6. Payment

Our prices are expressed in Euro and include the legal value added tax. Payment of the purchase price for individual orders is due immediately upon conclusion of the contract.

Payment can be made by bank transfer, credit card (Visa, Master Card, American Express), direct debit or Paypal Plus (www.paypal.com). We reserve the right to exclude individual payment methods. You can only exercise a right of retention if the claims result from the same contractual relationship.

The time of the payment process differs depending on the payment method: the debit of your Paypal account takes place with the order confirmation. When using direct debit or credit card payment, your account will be debited after successful completion via the Stripe or Paypal Platform. In the case of prepayment, payment is made as soon as the money is credited to our account.

6.1 Credit card

Online payments by credit card are processed exclusively via one of our certified PCI providers: Stripe or Paypal.

6.2 PayPal

All payments with Paypal are processed through Paypal.

During the ordering process you will be redirected to the website of the online provider PayPal. To be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction.

The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further information during the ordering process.
You must ensure that the specified account or credit card has sufficient funds during the term of the contract, so that the direct debit can be collected or payment can be made by credit card.

During the term of the contract, you must ensure that the information regarding the chosen payment method is correct and up to date. You must notify us immediately (or change the data in your account) of any changes to the selected payment method, such as a change in your bank account or credit card.

7. Retention of title

The goods remain our property until full payment has been made.

8. Revocation

Terms on revocation are contained in the revocation instructions.

9. Transport damages

If goods are delivered with obvious transport damage, please place a direct complaint with the carrier as soon as possible and contact us immediately. Failure to make a complaint or contact us will not have any consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us be able to assert our own claims against the carrier or the transport insurance.

10. Warranty for defects

If the purchased item is defective, the provisions of the statutory liability for defects shall apply.

General Terms and Conditions for Trainings and Events (AGVs)

11. Registration

These regulations apply to all registrations received via our website, fax, telephone, mail or email.

Please register online via our website or in written form using the registration forms prepared for you. If you do not use the shopping basket on our website or the forms we have prepared, please be sure to include the name of the participant and the full company address or billing address with telephone and fax numbers and email address. Your registration is binding and will be booked by us in the order in which it is received. If the event is already fully booked, we will contact you immediately, otherwise we will send you your registration confirmation.

By registering, the participant submits a binding offer aimed at concluding a contract for the tickets included in the order. By submitting the order, the participant also acknowledges these terms and conditions as being solely authoritative for the legal relationship with the organizer.

When registering via our website, an account will automatically be set up. The account can be used to view the status of the registration and to make further event registrations. Only data required for registration and provided by the participant during registration will be stored. Payment data will not be processed or stored by us.

12. Participation fee

The prices quoted are in EURO and do not include the statutory value added tax of currently 19% applicable at the time of registration.

The participation fee can be paid by invoice, bank transfer, Paypal and credit card (American Express, Master Card, Visa).

Payment is due within 14 days of receipt of the invoice without deduction. If a different payment period is required, please contact us at training@sevenshift.de.

The invoice must be paid at the latest at the beginning of the event. Otherwise the registration and thus the right to admission expires.

Invoices will be issued after registration to the given billing address and are available for download.

Online payments by credit card will only be processed by the certified PCI provider Stripe. All payments with Paypal are handled by Paypal.

Payments by bank transfer must be made to the following account:

Account holder: SevenShift GmbH
Bank Name: Fidor Bank AG
IBAN: DE63 7002 2200 0020 2799 66
BIC: FDDODEMMXXX

Purpose: Order code + name of participant + invoice number

No physical ticket will be issued. Admission is on the basis of the participant’s name (please keep identification material available).

13. Discount possibilities and booking codes

The various discount options offered by us cannot be combined. This also applies to already discounted total prices. In principle, you will receive the most favourable discount for you from us.

All discounted registrations must be made with the booking code provided. A subsequent discount is not possible.

All discount booking codes must be given directly at the registration.

If you subsequently cancel a part of your order, the above discount will be cancelled or charged.

14. Framework agreements

An individual offer can be requested if there is a greater need for further training in the company. This must also be done prior to registration via training@sevenshift.de.

15. Your cancellation guarantee at events

15.1. Representation

You can nominate a representative instead of the registered participant at any time. You will not incur any additional costs. You have to inform the organizer about changes of participants via email to training@sevenshift.de.

15.2. Rebooking

You can rebook to a different event date or event at any time. Please inform us in written form or send us an email to training@sevenshift.de. In case of a rebooking (possible only once) we charge the following processing fees:

  • Rebooking up to 2 weeks before the start of the event: free of charge
  • Rebooking from 2 weeks before the start of the event: 50 % of the participation fee plus VAT.

15.3. Cancellation

You can withdraw from the contract at any time. However, this is only possible in written form or by sending an email to training@sevenshift.de . Please note that we charge the following processing fees:

  • Cancellation up to 8 weeks before the start of the event: free of charge
  • Cancellation from 8 weeks before the start of the event: 50% of the participation fee plus VAT.
  • Cancellation from 4 weeks before the start of the event: the full participation fee plus VAT. This also applies in case of non-appearance of the registered participant.

Please remember to cancel your hotel booking as well.

Transfer coaching can be cancelled free of charge as long as no appointments have been made with the trainer. In case of cancellation by appointment we charge the full participation fee plus VAT.

15.4 Cancellation of events

We reserve the right to cancel the event due to insufficient demand or number of participants (at the latest 4 weeks before the planned event date), or for other important reasons for which we are not responsible (e.g. sudden illness of the speaker, force majeure).

Any participation fees already paid by you will of course be refunded. Further liability and compensation claims, which do not concern the injury of life, body or health, are excluded, as far as there is no intention or gross negligence on our part. Please also note this for hotel rooms booked by you as well as flight or train tickets.

If there is a cancellation, it is possible to rebook participants on a subsequent date free of charge.

15.5. Changes in the reservation

We are entitled to make any necessary changes in content, methodology and organisation (e.g. due to changes in the law) before or during the event, provided that such changes do not significantly change the benefit of the announced event for the participant. If necessary (e.g. illness, accident), we are entitled to replace the intended speakers with other equally qualified persons with regard to the announced topic.

The documents made available within the framework of the further training will be prepared to the best of our knowledge. Liability and guarantee for the correctness, topicality, completeness and quality of the contents are excluded.

16. Retention of title and use of teaching material

We reserve the unrestricted right of ownership for all deliveries of teaching materials until complete fulfilment of all payment obligations by the customer.
Ownership of the content of the course, slides, hand-outs, etc, will remain ours.

The passing on to third parties, i.e. to persons who are neither work colleagues nor employees of the customer, or the public dissemination or making available of course materials or teaching materials is not permitted.

In particular, the publication of audio or video data, digital presentations or scripts in publicly accessible Internet portals (sharing) is prohibited.

17. Photo and video recordings

Any recordings of sound and images of the events are not permitted.

The organizer reserves the right to record photos of the event for marketing purposes for future events.

By registering, the participant declares that he or she agrees that he or she may be seen in pictures or video material.

18. Benefits

The participation fees for classroom events include lunch and drinks during breaks. If stated in the respective event description.
If included in the event description, working documents or materials are included. The content of the working kits vary per event depending on content and availability.

19. Language for events

Trainings and courses are dictated in English and all reference material is prepared in English. Unless otherwise stated in the event description.
Private lessons can be held in English, Spanish or German.

20. Certificates of participation

Certificates of participation will be issued at the end of an event. Incorrect or missing certificates must be requested from training@sevenshift.de, no later than two weeks after the end of the event. Later requests cannot be considered.

21. Cancellation conditions

The organizer and the participant have the right to terminate this contract at any time for good cause. The contract is concluded on the day the contract is signed.

21.1. Revocation instruction and right of revocation

You have the right to revoke this contract within fourteen days without giving any reasons. The withdrawal period shall be fourteen days from the date on which you or a third party, other than the carrier designated by you, have taken possession of the first distance learning material. In order to exercise your right of withdrawal, you must notify us of your decision to withdraw from this Agreement by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the sample revocation form, which you will find in your learning environment. However, this is not mandatory. In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the revocation period expires. The revocation is to be addressed to:

SevenShift GmbH, Im Mediapark 5, 50670 Cologne, Germany
or, training@sevenshift.de

21.2. Consequences of revocation

If you revoke this agreement, we shall reimburse you immediately and no later than fourteen days, from the date on which we received notice of your revocation of this agreement. We will refund all payments we have received from you, including delivery charges (except for additional charges arising from your choice of a delivery method other than the standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and you will not be charged for such refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You shall return or deliver the Goods to us immediately no later than fourteen days from the date on which you notify us of the revocation of this contract. The deadline is respected if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

22. Liability

22.1 Liability for contents

As a service provider we are responsible for our own content on these pages according to § 7 Abs.1 TMG. of the general laws. However, according to §§ 8 bis 10 TMG, service providers are not obliged to monitor transmitted or stored third-party information or to search for circumstances that indicate illegal activity.

Obligations to remove or block the use of information in accordance with the general laws remain unaffected by this. However, liability in this respect is only possible from the time of knowledge of a concrete violation of the law. As soon as we become aware of such infringements, we will remove the content immediately.

Our offer contains links to external websites of third parties, on which we have no influence of content. Therefore, we can also assume no liability for these external contents.

The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible violations of the law at the time of linking. Illegal contents were not recognizable at the time of linking.
However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of law. As soon as we become aware of any legal infringements, we will remove such links immediately.

23. Dispute settlement

The European Commission provides a platform for online settlement of disputes: https://ec.europa.eu/consumers/odr
You can find our e-mail address in the imprint.

We are not willing or obliged to participate in dispute resolution proceedings before a consumer mediation body.

24. Final regulations

A dispute settlement procedure is not involved before a consumer mediation body . The legal transaction (billing, etc.) is carried out by SevenShift GmbH in its own name for the account of third parties (commission):

SevenShift GmbH
In the Mediapark 5
c/o Startplatz
50670 Cologne, Germany
Represented by: Managing Director Pablo Endres
Phone: +49 221 952 609 12
Fax: +49 221 952 609 11
E-mail: info@sevenshift.de
Registered in the Commercial Register of the Cologne District Court
Commercial register number: HRB 9228

Value added tax

Sales tax identification number according to §27 of the sales tax law:
DE314680678

Information on professional indemnity insurance
Name and registered office of the insurer: HISCOX Insurance Company Ltd.
Arnulfstrasse 31
80636 Munich
Germany (German)

Scope of the insurance: Europe

Last updated: 01.07.2019

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